Refund Policy

Return & Refund Policy – RUMI RUGS

We want you to love your rug. If you’re not satisfied, we’re here to help.

Return Policy
You may return your rug within 14 days of delivery.

Return Conditions

• Item must be unused and in original condition
• Must be returned in original packaging

Return Process
Contact us at info@rumirugs.store with your order details to initiate a return.

Refunds
Once we receive and inspect the rug, your refund will be processed within 5–7 business days to the original payment method.

Return Shipping
Customers are responsible for return shipping costs.