Rumi Rugs

Why choose RUMI RUGS?

RUMI RUGS offers premium hand-knotted rugs, oriental rugs, and Afghan handmade carpets at competitive prices. We provide free shipping in the USA, secure checkout, and a carefully curated collection of high-quality rugs ready to ship worldwide.
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About Carpets

How accurate are rug colors online?

We use high-resolution images to showcase our handmade rugs, but slight variations may occur due to screen settings and lighting.

What is a carpet fringe?

Fringe is the visible end of the rug foundation that secures the structure of hand-knotted wool rugs. Its length varies depending on design and origin.

Do wool rugs shed?

Yes, handmade wool rugs may shed initially. This is normal and reduces over time with regular vacuuming.

Should I use a rug pad?

Yes, a rug pad is recommended for area rugs to prevent slipping, add cushioning, and extend the rug’s life.
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Purchasing

All your queries answered regarding Purchasing.

How do I buy a rug from RUMI RUGS?

Browse our collection of oriental rugs, Persian rugs, and Afghan carpets, select your favorite, and complete checkout securely.

Can I order by email?

Yes, send us the rug SKU, your details, and delivery address at info@rumirugs.store.

Do you have a showroom?

RUMI RUGS operates online to offer better prices on luxury handmade rugs without retail overhead.

Do you offer a catalog?

Our website is our live catalog, featuring updated collections of hand-knotted and vintage rugs.
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Payment

All your queries answered regarding payments.

What payment methods do you accept?

We accept major credit cards and secure payment methods for online rug purchases.

Is payment secure?

Yes, all payments are processed through encrypted and secure systems.

Shipping

All your queries answered regarding shipping.

How long does delivery take?

Orders are delivered within 5–10 business days.

Can I track my order?

Yes, tracking details will be emailed once your rug is shipped.

Do you ship internationally?

Yes, we deliver handmade rugs worldwide to over 70 countries.

Is shipping free?

Yes, we offer free shipping on all rug orders.

Return Products

All your queries answered regarding return.

Can I return my rug?

Yes, we offer a 14-day return policy on all rugs.

How are refunds processed?

Refunds are issued to the original payment method within 5–7 business days after receiving the returned rug.

Who pays for return shipping?

Return shipping costs are the buyer’s responsibility.

Carpet Care

All your queries answered regarding Carpet Care.

How do I clean my rug?

Professional cleaning is recommended for hand-knotted rugs. For spills, blot immediately with a clean cloth.

How do I maintain my rug?

Regular vacuuming and avoiding direct sunlight will help preserve your oriental rug’s color and quality.

Contact Us

For more information, email us at

info@rumirugs.store

  • Trusted products

    Curated selection of trusted products for your home

  • After sales support

    Dedicated after-sales support team, ready to assist you

  • Delivery across globe

    We deliver quality furniture right to your doorstep

  • Quality home goods

    Top-notch products crafted with precision and quality